Technical Support

If you have any questions regarding the use of FineReader Sprint, please consult the documentation provided with the program before contacting the technical support service. You may also wish to browse the technical support section on the ABBYY website at www.abbyy.com/support.

Our technical support staff will need the following information to answer your question competently:

Your first and last name
The name of your company or organization (if applicable)
Your telephone number (or fax or email)
Build number (see FineReader Sprint > About FineReader Sprint and look up the Build field)
A general description of your problem and the full text of the error message (if there was one)
The type of your computer and processor
The version of your Mac OS
Any other information you consider important

You can gather some of the above information automatically:

Choose Apple > About This Mac.

Important! Only registered users are eligible for free technical support. You can register your copy of FineReader Sprint on the ABBYY website.

ABBYY Offices and Technical Support Contacts